Your safety is of utmost importance

 
 
Please note that we remain open and fully operational 
amid the coronavirus (COVID-19) pandemic.

Whether picking up your medication from a BioScript Pharmacy or receiving an infusion or injection treatment a Coverdale Clinic, we want to reassure you of all the proactive steps put in place to ensure your health and our Team Members' well-being is maintained.

In addition to our cleaning and pre-screening protocols, we have implemented a mandatory mask policy for Coverdale Clinic. All patients are required to wear medical-grade, 3-layer masks provided by Coverdale Clinics.

To ensure your visit is as seamless as possible, here is an overview of the protocols in our pharmacies and clinics with your safety in mind:

Disinfection and cleaning protocols 

• We maintain robust cleaning measures at all facilities utilizing Health Canada-approved cleaning products, and have masks and alcohol-based hand sanitizer available to patients in our pharmacies and clinics.
• Our scheduling team and clinic nurses pre-screen all patients before their scheduled appointments and prior to entering the clinic.
• We ask that all clinic and pharmacy visitors follow the on-site guidelines for in-person appointments, in addition to wearing a mask.

Physical distancing measures

• We continue to follow social distancing guidelines when possible. If your guest does not have an appointment, please refrain from bringing them with you to your infusion appointment.  If you require special assistance and need a caregiver to attend your appointment with you, please notify the Coverdale Resource Centre in advance.
• Physical distancing floor markings have been placed throughout our facilities to ensure individuals and Team Members remain a safe distance (2-meters) from each other.

All additional protocols to keep you safe

• We have extended hours at some of our Coverdale Clinics to accommodate your treatment schedules.
• Patients will be provided with a medical-grade, 3-layer mask upon prior to entering the clinic. You may also wear your own mask as long as it is a medical grade, and 3-layered. If you refuse to wear a mask, you will forgo your appointment and will not be allowed in our clinic. 
• Before your Coverdale appointment, we recommend you visit bioscript.ca/crc for up-to-date information on what you can expect before, during and following your infusion appointment.
• As always, at BioScript Pharmacy, we will deliver your medication free of charge to anywhere in Canada. We remain in close contact with our courier partners to help ensure that our delivery services remain uninterrupted.